Terms And Conditions

Terms of Service

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Welcome, and thank you for your interest in our mobile application MamaZen (the "App") and our website www.mamazen.com (the "Website"), together hereafter referred to in these Terms of Service. MamaZen is owned and operated by Motherhood, Parenting & Family Wellness Institute, and for the purposes of this Agreement and our Privacy Policy (our “Privacy Policy”) any use of the terms "MamaZen", "us", "our" or "we" includes Motherhood, Parenting & Family Wellness Institute, without limitation. Unless otherwise specified, all references to our services (the “Service” or "Services") include the content, services, technology and products available through the MamaZen App or our Website, as well as any software that MamaZen provides to you that allows you to access the Services. The term "user”, “you" or "your" refers to the user of the Service, including visitors that do not register for an account or purchase a subscription to our Services. The following Terms of Service are a legally binding contract between you and MamaZen regarding your use of the Service.

Please read the following Terms of Service ("Terms" or "Agreement") carefully before accessing or using any of the Services. Each time you access or use our Services, subscribe to a plan or purchase something from us, you, and if you are acting on behalf of a third-party, such third-party, agree to be bound by these Terms of Service and our Privacy Policy whether or not you register with us. If you do not agree to be bound by all of these Terms, you may not access or use our Service.

In addition, certain areas of the Service may be subject to additional Terms of Service that we make available for your review. By using such areas, or any part thereof, you are expressly indicating that you have read and agree to be bound by the additional Terms of Service applicable to such areas. If any of the additional Terms of Service governing such area conflict with these Terms, the additional terms will control.

MamaZen may change this Agreement at any time by posting an updated Terms of Service on this Website or in our App. If any amendment to these Terms is unacceptable to you, you should not continue using our App or Website. By use our Services, you will be constructively deemed to have accepted the changes. You agree that all information you provide to register with this Website and/or APP or otherwise, including, but not limited to, through the use of any interactive features on the Website or App, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER PROVISIONS IN THE DISPUTE RESOLUTION SECTION OF THESE TERMS. IT AFFECTS HOW DISPUTES ARE RESOLVED. BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU UNDERSTAND THIS AGREEMENT, INCLUDING THE DISPUTE RESOLUTION, ARBITRATION PROVISIONS AND CLASS ACTION WAIVER AND ACCEPT ALL OF THE TERMS. YOU MAY NOT USE OR ACCESS OUR PLATFORM IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

THE CONTENTS OF THE MAMAZEN APP AND WEBSITE, INCLUDING, WITHOUT LIMITATION, TEXT, AUDIO, VIDEOS, GRAPHICS, IMAGES AND OTHER MATERIAL CONTAINED ON THE MAMAZEN APP OR WEBSITE (OUR "CONTENT") ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. THE APP, WEBSITE AND CONTENT ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, PSYCHOLOGICAL, OR PSYCHIATRIC ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL OR PSYCHOLOGICAL CONDITION. YOU ACKNOWLEDGE AND AGREE THAT NOTHING CONTAINED IN THE APP, WEBSITE, CONTENT OR OTHERWISE PROVIDED BY OR ON BEHALF OF MAMAZEN CONSTITUTES MEDICAL ADVICE. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, OR DELAY IN SEEKING IT, BECAUSE OF SOMETHING YOU HAVE SEEN, HEARD OR READ ON THE APP, WEBSITE OR MADE AVAILABLE THROUGH THE SERVICES. INFORMATION YOU PROVIDE ON THE APP OR WEBSITE IS NOT PROTECTED BY THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPPA”). YOU SHOULD NOT SHARE INFORMATION THAT YOU INTEND TO KEEP PRIVATE OR INTEND TO BE PROTECTED BY HIPPA.

THE INFORMATION CONTAINED IN OUR CONTENT IS PROVIDED ONLY AS A GUIDE AND FOR EDUCATIONAL PURPOSES ONLY. ALTHOUGH EVERY EFFORT HAS BEEN TAKEN TO ENSURE THAT INFORMATION PROVIDED IN OUR APP AND ON OUR WEBSITE IS CORRECT AND UP TO DATE, MAMAZEN CANNOT GUARANTEE THE ACCURACY OF ALL INFORMATION PRESENTED AND ACCEPTS NO LIABILITY ARISING OUT OF YOUR USE OF THE WEBSITE, APP, OR SERVICES OR YOUR RELIANCE UPON ANY INFORMATION CONTAINED THEREIN.

Our Services.

MamaZen provides users with access to our Mindpower Sessions™, a selection of audio recordings that combine what we believe to be the best aspects of meditation, hypnotherapy and mindfulness techniques to bring about powerful, life-changing, positive solutions in your life. Users can also track their moods with our App, and discover quotes that we share via social networks, email, and other methods of communication.
The products and Services available on our Websites and in our App are for your personal use only. You may not sell or resell any of the products or Services you receive or otherwise purchase from us.
Any modifications and new features added to the Service are also subject to this Agreement.
MamaZen reserves the right to modify or discontinue the Service or any feature or functionality thereof at any time without notice to you. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website. You are responsible for both:some text
1. Making all arrangements necessary for you to have access to the Website and the App; and
2. Ensuring that all persons who access the Website or App through your internet connection are aware of these Terms of Use and comply with them.

Eligibility for Our Service.

Our Services are intended for users 18 years of age or older and persons under 18 years of age or older only when legally permitted where you reside or from where you access our Services. By using our Services, you represent and warrant that you have attained the age of majority where you reside (18 years of age in most jurisdictions) and are otherwise capable of entering into binding contracts including this Agreement. Persons who are at least 13 years of age but under the age of majority may only use our Services with parental or legal guardian consent. Accordingly, you agree that you are at least the age of majority or older, or have received parental or legal guardian consent from someone fully able and competent to enter into the terms, conditions, representations and warranties set forth in the Terms on your behalf. Persons under the age of 13 must have affirmative consent of their parental guardian before using the Website and/or App.
Furthermore, by accessing and using our Services, you represent and warrant to MamaZen that our Services are legally permitted in the state, country, province or territory in which you reside or access our Services, and you agree that if our Services are not legally permitted therein, that we shall not be liable to you for any injury or damages to you, and that you will indemnify MamaZen for any damages we suffer as a result of your breach of your representation and warranty.

Accounts and Registration.

To access some features of the Service, including our subscription services plan, you will be required to register for an account. When you register for an account, you may be required to provide us with some information about yourself (such as your name, date of birth, e-mail address, physical address, phone number or other personal information). Some of this information may be of a confidential nature and may include personally identifiable information (all "Your Information").
If you provide Your Information to us then you agree to provide true, current, complete and accurate information, and not to misrepresent your identity. You also agree to keep Your Information current and to update Your Information if any of Your Information changes.
Our collection, use and disclosure of Your Information is governed by this Agreement and our Privacy Policy which you may access here.

Account Management.

If you have been issued an account by MamaZen in connection with your use of the Services, you are responsible for safeguarding your password and any other credentials used to access that account, even if you authorize other parties to access your account. You, and not MamaZen, are responsible for any activity occurring in your account, whether or not you authorized that activity. If you become aware of any unauthorized access to your account, you should notify MamaZen immediately.

MamaZen may send notices to the email address or text messages to your mobile phone registered with your account. You must keep your email address, mobile phone number and, where applicable, your contact details and payment details associated with your account current and accurate.
We reserve the right to modify, suspend or terminate the Service, any user account or your access to the Service for any reason, without notice, at any time, and without liability to you.
You can cancel your account at any time. Upon termination or cancellation, all licenses and other rights granted to you in these Terms will immediately cease.
We reserve the right to refuse to issue an account to anyone or permit access to the Service to anyone for any reason at any time.

Subscriptions.

MamaZen offers you the opportunity to purchase access to the Service by means of a recurring subscription (“Subscription”) through a Third-Party Application Store (each such third-party application stores a “Third-Party Application”). through the Website or via an affiliate link. The features, subscriber rights, terms and prices of a Subscription may change from time to time and the most current descriptions and prices may be found on our Subscription information page here (insert link to subscription pricing page or FAQ). By selecting a Subscription, you agree to pay us via the Third-Party Application Store or through our website credit card processor a subscription fee on a designated cycle for the Service (the "Subscription Fee"). These payments may require you to have an active account with a Third-Party Application Store and provide a valid method of payment ("Payment Method"). The Subscription Fee will be billed at the time you establish your Subscription and on an ongoing, recurring basis unless you cancel your Subscription. MamaZen reserves the right to change the price for a Subscription to the Service in its sole discretion and will notify you of any price changes. Your use of any Third-Party Application Store shall be subject to your acceptance of their respective terms of use, privacy policy, and/or any other agreements required by such Third-Party Application Store to use its services.
Payments will be processed by the Third-Party Application Store or through our website directly. The first Subscription Fee will be charged to your Payment Method on the date the Third-Party Application Store confirms your Subscription purchase. Thereafter, the Subscription Fee and any applicable tax and service fees will be charged to your Payment Method by the Third-Party Application Store on a recurring basis in accordance with your selected subscription cycle. You are responsible for all charges incurred in connection with your payments. Any inquiries related to payments should be directed to the Third-Party Application Store. You may update your Payment Method at any time by accessing your account with the Third-Party Application Store. If at any time the Third-Party Application Store is unable to charge your Payment Method for the Subscription Fee due to insufficient funds, expired or invalid account details, or otherwise, you remain responsible for the cost of such Subscription Fee. In the event your Payment Method fails to pay the Subscription Fee, the Third-Party Application Store and MamaZen reserve the right to suspend your Subscription until the reason for the failure has been resolved.
You may cancel your Subscription at any time. Please note that you must cancel your Subscription before it renews for a subsequent term in order to avoid being charged for the next term’s Subscription Fee according to the terms of the Third-Party Application Store and website. If you cancel your Subscription, the cancellation will become effective at the end of the then-current term. We reserve the right to terminate your Subscription and access to our Service at any time, and for any reason, without liability to you. Termination will become effective upon delivery of our notice to you.
Refunds will not be provided for any Subscription upon your cancellation. MamaZen does not provide credit, refunds, or prorated refunds for Subscriptions that are cancelled by you mid-term. In such a circumstance, you will continue to have access to your Subscription until the end of the term’s billing cycle. If we terminate your Subscription for a breach of the terms of this Agreement, you will NOT be eligible for any refund of your Subscription Fees. If we terminate your Subscription, other than for a breach of the terms of this Agreement, you will be eligible for a prorated refund of your last cycle Subscription Fee.
MamaZen may offer you a free trial subscription period ("Trial Subscription"). The duration of the Trial Subscription will be specified in the offer at sign-up. Trial Subscriptions are limited to new Service subscribers. you must provide the Third-Party Application Store with a valid Payment Method in order to use the Service during the Trial Subscription period. Your Payment Method will not be charged by the Third-Party Application Store during the Trial Subscription Period, however a preauthorization process may be used. Upon the expiration of the Trial Subscription, the first Subscription Fee for the Service will be charged to your Payment Method, unless you timely cancel the Trial Subscription.

In App Purchases.

MamaZen may offer products and services through an in-App purchase option using a secure third-party payment processing service. If you choose to make an in-App purchase, you will be prompted to confirm your purchase with the applicable payment processor, and provide them with your preferred method of payment, which will then be charged at the prices displayed to you at the time of purchase, along with any sales or similar taxes and charges.

Prices

All prices displayed in our Services are in U.S. dollars unless otherwise indicated.
All applicable taxes and other charges are additional and your responsibility.
We reserve the right in our sole discretion to change prices at any time and without notice.‍

Your Access and Use of our Services.

Your right to access and use our Services is personal to you and is not transferable by you to any other person or entity. Access to our Services may not be available in all locations. You are only entitled to access and use our Services for lawful purposes and pursuant to the terms and conditions of this Agreement and our Privacy Policy. Any action by you that, in our sole discretion: (i) violates the terms and conditions of this Agreement and/or the Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of our Services; or (iii) through the use of our Services, defames, abuses, harasses, offends or threatens others, shall not be permitted, and may result in your loss of the right to access and use our Services.
The rights granted to you in these Terms are subject to the following restrictions: (i) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (ii) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (iii) you shall not access the Services in order to build a similar or competitive Service; and (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms.
Furthermore, you agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion of our Services or for any other purpose, without our prior written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Services without our prior written permission and the appropriate third-party, as applicable; (iii) interfere or attempt to interfere with the proper working of our Services or any activities conducted on our Services; (iv) bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Services, or (v) interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature.
Except as expressly permitted in this Agreement, you shall not collect or harvest any personally identifiable information, including account names, from our Services.
Our Services may now, or in the future, have "publicly accessible areas" that allow users to post User Content (hereafter defined) that will be accessible by the public or the user population generally. As a user of the Services, you acknowledge and affirmatively agree that in the course of using the Services you may be exposed to User Content that might be offensive, harmful, inaccurate or otherwise inappropriate. You further agree that MamaZen shall not, under any circumstances, be liable in any way for any User Content.
You understand that MamaZen may issue upgrade versions of any mobile App and you consent to receiving automatic upgrades on your mobile device. You also acknowledge and agree that standard carrier data charges may apply to your use of the Service including, without limitation, text messages.
You shall not use any communication systems provided on our Services including, without limitation email, for any commercial or solicitation purposes. You shall not solicit for commercial purposes any users of our Services without our prior written permission.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your purchases or use of the Services.

Information Accuracy.

We attempt to ensure that information on this Service is complete, accurate and current. Despite our best efforts, the information on our Service may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy, or currency of any information on the Service.
Furthermore, information on the Service may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct or make changes in such information without notice and cancel services or subscriptions listed incorrectly or at the wrong price.
You acknowledge and agree that the Website, App, and our Services may rely on third-party applications which may contain or rely on certain artificial intelligence (“AI”). AI is a still developing technology and may provide incorrect information or information that cannot be easily verified. For this reason, you should not rely on the factual accuracy of output from your use of our Website, App or Services. Accordingly, you acknowledge and agree that we make no representations or warranties as to the validity of any AI output made available on our Website, App or Services. By using the Website, App and/or Services, you disclaim any claim, right, title or action arising out of or related to your use of AI on the Website, App and/or Services.

Proprietary Rights.

As between MamaZen and you, MamaZen or its licensors own and reserve all right, title and interest in and to the Website, App, and Services and all hardware, software and other items used to provide the Service, other than the rights explicitly granted to you to use the Website, App, and Service in accordance with these Terms. No title to or ownership of any proprietary rights related to the Service is transferred to you pursuant to these Terms. All rights not explicitly granted to you are reserved by MamaZen.

Intellectual Property Rights

The Website, App and Services, and their respective entire contents, features, and functionality (including but not limited to all information, content, documentation, guides, descriptions, advice, data, software, scripts, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) and any other content viewable on, contained in, or downloadable from our Services (collectively, "Our Content") are owned by the Company, its affiliates, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. We also own a copyright of a collective work in the selection, coordination, arrangement, presentation, display and enhancement of Our Content (the "Collective Work").
These Terms of Use permit you to use the Website, the App and Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

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Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print [or download] one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
If we provide social media features [LINK TO THE WEBSITE AND SOCIAL MEDIA FEATURES] with certain content, you may take such actions as are enabled by such features.

You must not:

Modify copies of any materials from the Website or App.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website or App.
Access or use for any commercial purposes any part of the Website, the App or any Services or materials available through the Website.

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If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
All software used on, or within our Services is our property or the property of our software vendors and is protected by United States and international copyright laws. Listening, viewing, reading, printing, downloading or otherwise using Our Content and/or the Collective Work does not entitle you to any ownership or intellectual property rights to Our Content, the Collective Work, or the Software.
You are solely responsible for any damages resulting from your infringement of our, or any third-parties, intellectual property rights regarding the Trademarks, Our Content, the Collective Work, the Software and/or any other harm incurred by us or our affiliates as a, direct or indirect, result of your copying, distributing, redistributing, transmitting, publishing or using the same for purposes that are contrary to the terms and conditions of this Agreement.
Our name, logo, and slogans, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Use of Our Content

We grant you a limited, non-exclusive, non-transferable, revocable, license to access, print, download or otherwise make personal use of Our Content and the Collective Work for your noncommercial personal use provided, however, that you shall not delete any proprietary notices or materials with regard to the foregoing.
You may not modify Our Content or the Collective Work or utilize them for any commercial purpose or any other public display, performance, sale, or rental, decompile, reverse engineer, or disassemble Our Content and the Collective Work, or transfer Our Content or the Collective Work to another person or entity.

User Content Rights and Related Responsibilities; License

"User Content" means, without limitation, any messages, texts, reviews, digital files, images, photos, personal profile (including your photo), artwork, videos, audio, comments, feedback, suggestions and documents, or any other content you upload, transmit or otherwise make available to MamaZen via the Services. You represent and warrant that you own or otherwise control the rights to your User Content and that each and every part thereof, is an original work by you, or you have obtained all rights, licenses, consents and permissions necessary in order to use those parts at any and all times. You further agree to indemnify MamaZen and its affiliates for all claims arising from or in connection with any claims to any rights in your User Content or any damages arising from your User Content.
Any User Content you post to the site will be considered non-confidential and non-proprietary. By providing any User Content on the Website or the App, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to exploit, use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.
You agree that any User Content you submit to our Service in a publicly viewable area of our Service may be viewed by other users, any person visiting or participating in the Service and by the public in general.
You are solely responsible for your User Content, including, without limitation, reviews, comments and feedback, and any damages suffered by MamaZen resulting therefrom.
MamaZen may block, remove or return any User Content at any time for any reason whatsoever, or for no reason at all. We are not responsible for the authenticity, accuracy, completeness, appropriateness, or legality of User Content.
You represent and warrant that all information that you submit is authentic, accurate and truthful, and is properly owned by, or licensed to, you, and that you will promptly update any information provided by you that subsequently becomes inaccurate, misleading or false.
User Content is not considered to be confidential. You agree not to submit User Content in which you have any expectation of privacy.
MamaZen has no control over User Content once posted to a publicly viewable area of our Service, and it is possible that visitors to the Website may copy User Content and repost it elsewhere.
You agree not to post as part of the Service any offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, intimidating, harassing, racially offensive, or illegal material. The following includes, without limitation, examples of the things you may not do:

Impersonate any person or entity;
Stalk, harass, defame, abuse, bully, threaten or otherwise violate the legal rights of others;
Advocate for or harass or intimidate another person;
Promote information that is false or misleading;
Promote illegal activities or conduct that is defamatory, libelous or otherwise objectionable;
Promote violence, racism, bigotry, hatred or physical harm of any kind against any group or individual;
Transmit anything that exploits children or minors or that depicts cruelty to animals;
Solicit personal information from anyone under the age of 18;
Use the service in an illegal manner or to commit an illegal act;
Transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware;
Transmit any content that contains video, audio, or images of another person without his or her permission or that of their legal guardian;
Promote material that exploits people in a sexual, pornographic or violent manner;
Provide instructional information about illegal activities.
Infringe upon someone else's trademark, copyright or other intellectual property or other rights; or
Promote commercial activities including without limitation sales, contests, sweepstakes, barter, advertising, and business offers.‍

‍User Comments

MamaZen does not investigate any posted user comments, suggestions or feedback for accuracy or truth. Users may be held legally responsible for damages suffered by other users or third parties as a result of their comments if they are legally actionable or defamatory. You agree that MamaZen is not legally responsible for any comments posted or made available on our Services by any users or third parties, even if that information is defamatory or otherwise legally actionable against the original poster. MamaZen reserves the right to remove user comments or information in our sole and absolute discretion, for any reason or no reason.
If you provide MamaZen with any suggestions for improvement to our Service, or new features or functions to add to our Service, you do so without the expectation of any compensation therefore, and grant to us a perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to use and exploit your suggestion without any royalty or compensation to you.

Interruption of Service.

Your access and use of our Services may be interrupted from time to time for any reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Services or other actions that we, in our sole discretion, may elect to take.
You agree that we will not be liable to you or to any third-party for any interruption of the Services or any part thereof.

Third Party Links, Services and Content.

The Service may contain features, services and functionalities linking you to, or providing you with access to third-party services and content, websites, directories, servers, networks, systems, information, databases, applications, software, programs, courses , services, and the Internet as a whole. Because we have no control over such sites and resources, we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising or other materials on or available from such sites or resources. When you visit or use a third-party’s website, services, content, directories, servers, networks, systems, information, databases, applications, software, programs, courses you agree to read and consent to the third-party’s Terms of Service and Privacy Policy and you release us from any liability.

MamaZen Mobile App Software.

We may make software available to you to access the MamaZen mobile App via a mobile device (“Mobile Software”). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. MamaZen does not warrant that the Mobile Software will be compatible with your mobile device. MamaZen hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one MamaZen account on a mobile device owned or leased solely by you, for your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Software; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third-party or use the Mobile Software to provide time sharing or similar services for any third-party; (iii) make any copies of the Mobile Software; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or (v) delete the copyright, trademark and other proprietary rights notices on the Mobile Software. You acknowledge that MamaZen may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and MamaZen or its third-party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. MamaZen reserves all rights not expressly granted under this Agreement. The Mobile Software originates in the United States, and is subject to United States export laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United States. In addition, the Mobile Software may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Mobile Software and the MamaZen App.

Mobile Application from a Third-Party Application Store.

The following applies to any Third-Party Application Store Sourced Application accessed through or downloaded from a Third-Party Application Store:

You acknowledge and agree that (i) the Terms are concluded between you and MamaZen only, and not the Third-Party Application Store, and (ii) MamaZen, not the Third-Party Application Store, is solely responsible for the Third-Party Application Store Sourced Application and content thereof. Your use of the Third-Party Application Store Sourced Application must comply with the Third-Party Application Store Terms of Service.
You acknowledge that the Third-Party Application Store has no obligation whatsoever to furnish any maintenance and support services with respect to the Third-Party Application Store Sourced Application.
In the event of any failure of the Third-Party Application Store Sourced Application to conform to any applicable warranty, you may notify the Third-Party Application Store, and the Third-Party Application Store will refund the purchase price for the Third-Party Application Store Sourced Application to you, and to the maximum extent permitted by applicable law, the Third-Party Application Store will have no other warranty obligation whatsoever with respect to the Third-Party Application Store Sourced Application. As between MamaZen and the Third-Party Application Store, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of MamaZen.
You and MamaZen acknowledge that, as between MamaZen and the Third-Party Application Store, the Third-Party Application Store is not responsible for addressing any claims you have or any claims of any third-party relating to the Third-Party Application Store Sourced Application or your possession and use of the Third-Party Application Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Third-Party Application Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and MamaZen acknowledge that, in the event of any third-party claim that the Third-Party Application Store Sourced Application or your possession and use of that Third-Party Application Store Sourced Application infringes that third-party’s intellectual property rights, as between MamaZen and the Third-Party Application Store, MamaZen, not the Third-Party Application Store, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Terms.
You and MamaZen acknowledge and agree that the Third-Party Application Store, and their subsidiaries, are third-party beneficiaries of the Terms as related to your license of the Third-Party Application Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Terms, the Third-Party Application Store will have the right (and will be deemed to have accepted the right) to enforce the Terms as related to your license of the Third-Party Application Store Sourced Application against you as a third-party beneficiary thereof.
Without limiting any other terms of the Terms, you must comply with all applicable third-party terms of agreement when using the Third-Party Application Store Sourced Application.

Electronic Communications.

Although we may choose to communicate with you by regular mail, we may also choose to communicate with you by electronic means including, without limitation, email, telephone, text, SMS, chat or by posting notices on our Services. When you use our Services, you consent to communicating with us, and potentially other users electronically.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Electronic Transactions.

Your use of the Services includes the ability to enter into agreements, including these Terms, our Privacy Policy and to make transactions electronically, including financial transactions and purchases. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by such agreements, financial transactions and purchases.
Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions you enter into on this site, including purchases, financial transactions, notices of cancellation, policies, contracts, and applications.

Third Party Social Networking.

If you access our Services through a third-party social networking site or application including, but not limited to, Facebook, Apple, Google, or Twitter, you authorize MamaZen to access certain information about you that is made available through that third-party social networking site and further authorize us to collect, store, retain and use, your information in accordance with our Privacy Policy. The information that we collect depends on the privacy and security setting you have established with the third-party social networking site or application.

Security.

Violating the security of our Services is prohibited and may result in criminal and civil liability. MamaZen may investigate incidents involving such violations and may involve, and will cooperate with law enforcement if a criminal violation is suspected. Security violations include, without limitation, unauthorized access to or use of data or systems including any attempt to probe, scan, or test the vulnerability of the Service or to breach security or authentication measures, unauthorized monitoring of data or traffic and interference with service to any user, host, or network.

Privacy and Your Personal Information.

For information about the MamaZen data protection practices and privacy policies, please read our Privacy Policy. The Privacy Policy explains how we collect, use, share and protect information about the users of our Website and mobile App when you use the Services. You agree to the use of your data in accordance with MamaZen Privacy Policy. All information we collect on this Website, App and through the Services is subject to our Privacy Policy.

Copyright and Intellectual Property Policy.

We respect the intellectual property rights of others. We reserve the right to remove any User Content on the Services which allegedly infringe upon another person's copyright, trademark or other intellectual property right, and/or terminate, discontinue, suspend and/or restrict the account or ability to visit and/or use the Services or remove, edit, or disable any User Content on the Services which allegedly infringe upon another person's intellectual property rights. We provide this policy pursuant to the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"). If you believe any materials accessible on or from the Website, App or the Services infringe your copyright, you may request removal of those materials (or access to them) by submitting written notification to us at support@mamazen.com. In accordance with the DMCA, the written notice (the "DMCA Notice") must include substantially the following:

Your physical or electronic signature.
Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the written notice is accurate.
A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

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If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

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Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

Disclaimers; No Warranties.

ALL SOFTWARE, SERVICES AND PRODUCTS AVAILABLE FROM MAMAZEN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, MAMAZEN AND ITS PARENTS, SUBSIDIARIES, PARTNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, (COLLECTIVELY, THE “MAMAZEN PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
OUR SERVICES CONSIST OF A PROGRAM OF CONDITIONING WHICH IS DEPENDENT ON THE SUBJECT'S INDIVIDUAL NEEDS. WHILE HYPNOSIS MAY BE AN EFFECTIVE TECHNIQUE FOR MANY SUBJECTS AND PURPOSES, THE EFFECTIVENESS MAY VARY FROM INDIVIDUAL TO INDIVIDUAL, AND NO SPECIFIC RESULTS OR PROGRESS CAN BE PROMISED OR GUARANTEED.
WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (I) THE SERVICES OR PRODUCTS WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE QUALITY OF ANY SERVICES, PRODUCTS OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM OR THOUGH US WILL MEET YOUR EXPECTATIONS.
THE SERVICES CAN INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. FURTHERMORE, THE INFORMATION OR SERVICES ON THIS WEBSITE OR APP MAY BE OUT OF DATE. WE MAY MAKE CHANGES TO THE SERVICES, PRODUCTS AND INFORMATION ON THIS WEBSITE OR APP, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY SERVICES OR PRODUCTS LISTED HEREIN AT ANY TIME WITHOUT NOTICE, HOWEVER WE HAVE NO OBLIGATION TO DO SO.
THE MAMAZEN PARTIES DO NOT WARRANT THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY PRODUCT DESCRIPTION OR OTHER CONTENT OFFERED AS PART OF THE SERVICES, ARE ACCURATE, RELIABLE, CURRENT OR COMPLETE.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. IF YOU DOWNLOAD ANY CONTENT FROM THE SERVICE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT THROUGH THE SERVICE.
WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SERVICE OR ANY FEATURE OR PART THEREOF AT ANY TIME.
SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME PARTS OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation Of Liability.

IN NO EVENT SHALL WE BE RESPONSIBLE TO, OR LIABLE TO YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY PERSONAL INJURY TO YOU OR OTHERS, OR LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) YOUR ACCESS TO THE WEBSITE, APP, OR USE OF OUR SERVICES AND PRODUCTS; (II) YOUR BREACH OR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (III) YOUR DELAY IN ACCESSING OR INABILITY TO ACCESS OR USE OUR SERVICES FOR ANY REASON; (IV) YOUR DOWNLOADING OF ANY OF OUR CONTENT OR THE COLLECTIVE WORK FOR YOUR USE; OR (V) YOUR RELIANCE UPON OR USE OF OUR CONTENT OR THE COLLECTIVE WORK, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE AND/OR OUR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN OUR SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN OUR SERVICES.
WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND THEIR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS OR NON-PERFORMANCE OF THIRD PARTIES.
OUR LIABILITY AND THE LIABILITY OF OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SHAREHOLDERS, REPRESENTATIVES, AND AGENTS, ARISING OUT OF THIS AGREEMENT, OR THE USE OF OUR SERVICES, SHALL NOT EXCEED, IN THE AGGREGATE, THE GREATER OF THE ACTUAL AMOUNT, IF ANY, PAID BY YOU TO MAMAZEN FOR YOUR USE OF OUR SERVICES DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR THE SUM OF $50.
YOU AND WE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO OUR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
CERTAIN STATE OR JURISDICTIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity.

You agree that you will be personally responsible for your use of the Website, App and the Service, products and/or subscriptions you purchase from us; and you further agree to defend, indemnify and hold harmless MamaZen and its officers, directors, employees, consultants, affiliates, subsidiaries and agents, successors and assigns from and against any and all claims, liabilities, damages, losses and expenses (including reasonable attorneys’ and accounting fees and costs) arising out of or in any way connected with (i) your access to, use of or alleged use of the Service, subscription or the products you purchase through the Service; (ii) your violation of these Terms of Service or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your infringement upon the property rights, intellectual property rights (copyrights and trademarks) or other rights of others; (iv) your violation of any third-party right, including without limitation publicity, confidentiality, or privacy right; (v) any serious emotional or physical harm, including death, to you or any third-party resulting from your use of the Services, products or subscriptions purchased through the Service.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

Release.

By using the Website, App and/or Services, you release, to the maximum extent allowed by law, MamaZen, its officers, directors, employees, affiliates, and agents, successors and assigns from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, your use of our Services, products or subscriptions, including without limitation, any serious emotional or physical harm, including death to you or any third-party.
If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

Governing Law.

This Agreement, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of laws principles. The parties hereby consent to the exclusive jurisdiction and venue in the state and federal courts in the State of California, in and for the County in which MamaZen has established its principal office.‍

Our Remedies.

You acknowledge that we may be irreparably damaged if this Agreement is not specifically enforced, and damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of this Agreement by you, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of this Agreement.
For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such breach or threatened breach shall be brought in the state courts of record or a United States District Court for the State of California, in and for the County in which MamaZen has established its principal office. You consent to the jurisdiction of such court and waive any objection to the venue of any such action or proceeding in such court.

Dispute Resolution.

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION CONTAINS AN AGREEMENT TO ARBITRATE, WHICH WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION. THIS SECTION ALSO CONTAINS AN AGREEMENT THAT YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

You and MamaZen agree that any claim or dispute at law or equity that has arisen, or may arise, between you and MamaZen (including any claim or dispute between you and a third-party agent of MamaZen) that relates in any way to or arises out of this or previous versions of this Agreement, your use of or access to the Services, the actions of MamaZen or its agents, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Dispute Resolution Section.

You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of California, without regard to principles of conflict of laws, will govern this Agreement and any claim or dispute that has arisen or may arise between you and MamaZen, except as otherwise stated in this Agreement.
This Dispute Resolution by Binding Arbitration section is referred to in these Terms as the "Arbitration Agreement." You agree that any and all disputes or claims that have arisen or may arise between you and MamaZen, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. You agree that, by entering into these Terms, you and MamaZen are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. If you reside in the U.S., the Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
YOU AND MAMAZEN AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND MAMAZEN AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S).
MamaZen believes that most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at support@mamazen.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). The Notice to MamaZen should be sent to the address provided in the Contact Us section at the end of these Terms of Service ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If MamaZen and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or MamaZen may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by MamaZen or you shall not be disclosed to the arbitrator during the arbitration proceeding.
Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Supplementary Procedures for Consumer-Related Disputes (collectively, the "AAA Rules"), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope and enforceability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. Unless MamaZen and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for USD $10,000 or less, MamaZen agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds USD $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Payment of all filing, administration, and arbitrator fees (collectively, the "Arbitration Fees") will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys' fees will be governed by the AAA Rules.
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the subsection above titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. The remainder of the Terms of Service will continue to apply.
Unless you and we agree otherwise, in the event that the Arbitration Agreement above is found not to apply to you or to a particular claim or dispute as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and us must be resolved exclusively by a state or federal court located in the State of California, in and for the County in which MamaZen has established its principal office. You and we agree to submit to the personal jurisdiction of the courts located within the State of California for the purpose of litigating all such claims or disputes. You also agree that: (i) our Services shall be deemed solely based in the State of California; and (ii) our Services shall be deemed passive Services that do not give rise to personal jurisdiction over us and our assigns, either specific or general, in jurisdictions other than the State of California.

Law Enforcement.

MamaZen is committed to cooperating with law enforcement while respecting each individual’s right to privacy. If MamaZen receives a request for user account information from a government agency investigating criminal activity, we will review the request to be certain that it satisfies all legal requirements before releasing information to the requesting agency.
Furthermore, under 18 U.S.C. §§ 2702 (Voluntary Disclosure Of Customer Communications or Records), MamaZen may disclose user account information to law enforcement, without a subpoena, court order, or search warrant, in response to a valid emergency when we believe that doing so is necessary to prevent death or serious physical harm to someone. MamaZen will not release more information than it prudently believes is necessary to prevent harm in an emergency situation.

Statutory Rights; Notice To California Residents.

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing, currently at: 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone, currently at (800) 952-5210 in order to resolve a complaint regarding our Website and/or our mobile application/services or to receive further information regarding use of our Website.

Amendments to this Agreement.

We reserve the right to update, amend and/or change this Agreement at any time in our sole discretion and without notice. Updates to this Agreement will be posted here. Amendments will take effect immediately upon us posting the updated Agreement on our Services. You are encouraged to revisit this Agreement from time to time in order to review any changes that have been made. The date on which this Agreement was last updated will be noted immediately below this Agreement. Your continued access and use of our Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.

Severability.

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

No Waiver.

No waiver by Mamazen of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Understanding.

This Agreement and the Privacy Policy represent the entire understanding and agreement between you and us regarding the subject matter of the same, and supersede all other previous agreements, understandings and/or representations regarding the same.

CONTACT US.

If you have to provide us with any Notice, or have any questions, comments, concerns or feedback regarding this Agreement or our Services, please contact us at support@mamazen.com or mail us: MamaZen, 8499 S. Tamiami Trail #203, Sarasota, FL 34238.

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Terms of Service

Common questions